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FAQs

  • My Account

    • How do I access my account?

      Access your account through this link: Your Account. To log out, click on Log Out at the top left corner of the account screen.

    • How do I change my email address or password?

      Go to Your Account under Your Profile, click on Change E-Mail Address or Change Password. You can also click on Forgot your Password? in the login screen.

    • How do I change or update my billing info?

      Go to Your Account and click any of the links under Payment Options to change your billing name or address, or to view, update or delete credit card info.

    • How do I save friends and family to my address book?

      Go to Your Account and click on any of the links below Address Book to view, modify or add addresses to your account.

  • Existing Orders

    • Can I modify my order after I place it?

      We do not allow orders to be changed or cancelled within 48 hours of the requested delivery date, or within the seven days prior to Thanksgiving, Christmas, Valentine's Day or Mother's Day, due to extremely high order volume during these times.

    • How will I know that my order was placed?

      Once you place your order, you'll receive an email confirmation containing your order number within a few hours. We'll also let you know when your gift ships and when it's delivered.

    • How can I track my order?

      To check on the status of your order, or to track delivery, go to Your Account and then click Track Your Orders.

    • How do you determine your shipping fees?

      Shipping fees may vary based on delivery zip code, peak holiday rate, required level of service and the selected product.

    • Your floral care guides are so helpful. How can I obtain more?

      Make the most of your gift by following the explicit care instructions that come with all of our plants and flowers. For extra copies, or for more information, email us at: wecare@proflowers.com .

    • Do you ship internationally?

      We accept orders from anywhere in the world for delivery in the U.S.

  • Payment Types

    • What credit cards do you accept? Do you accept cash, check or money orders?

      We accept major credit cards by phone or online.

    • How do I enter discount codes?

      Enter your promo, radio, TV, gift or corporate code, or gift card number or store coupon in the Special Codes field during checkout. Special offers, coupons or discounts cannot be used in conjunction with other offers. Limit one promotion per order. Payment codes can be combined with other payment codes and/or a single discount offer. Third party offers may be subject to additional terms and conditions (see site of purchase for more details).

    • Do you charge sales tax?

      We automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Massachusetts, Mississippi, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Virginia and Washington.

  • Media and Press Inquiries

    • How can I contact your PR department?

      Email us at pr@ftdi.com.

High quality Plant Gifts Online

With the passion to provide great products and service, ProPlants is committed to getting you the freshest plants, guaranteed. By having plants delivered to your door straight from our growers, we skip the middle man, which makes ProPlants the freshest online plants retailer around. Offering products such as flowering plants, unique orchids, and bonsai trees at competitive prices, ProPlants can deliver plants cheaper for all your gifting needs. Buying plants online should be a wonderful and easy experience. Let us show you what great products and dedicated customer service looks like.


Flowering Plants, Centerpieces, and More


ProPlants has a wide selection of indoor plants to choose from, making it easy for you to find and send the ideal gift for any celebration. With traditional plant gifts like potted roses and unique plants like the succulent garden, we’re continually working to come up with fresh ideas for plants designs. From bright, flowering pink azaleas to the fragrantly delicious gardenia topiary, you can send plants to express your congratulations, get well soon wishes, or happy birthday thoughts. Take the gift one step further by choosing the best vase or pot to accompany the plant for the momentous time.


Order plants online from ProPlants if you’re looking for extra special and one-of-a-kind gifts. Like Mother's Day. Need a gift for mom? Shop our Mother's Day Plants online for unique gifts for her. From pink roses to bonsai tree kits, find something for mom here - whether she has a green thumb or not! Check out our plant of the month club, where you can celebrate the momentous time for 3, 6, or 12 months. Or, send one of our pink ribbon gifts, where 10% always goes to the Susan G. Komen breast cancer foundation. At ProPlants, find plants for sale online to send to your loved ones when you need gifts that are as special as they are.


Best Plants for Special Occasions and Holidays


Send gift plants when you’re celebrating a special occasion or holiday without breaking the bank. Exotic plants are great for summer birthdays and office gifts, and garden baskets make terrific plants as gifts for Mom or as a housewarming gesture. And as each holiday approaches, we offer seasonally designed house plants to help you decorate. We love creating specialty arrangements for widely observed holidays like Mother’s Day, Easter and Halloween. But our true zest for plant design comes out when we get to compose a broad selection of wreaths and centerpieces for Thanksgiving and Christmas celebrations. Besides being the best home décor during this time of year, long-lasting preserved centerpieces always make great gifts to give anyone on your shopping list. ProPlants is a great choice when sending plant gifts for occasions like anniversaries, congratulations, just because or to say thank you.


Plant Delivery From ProPlants


Doing everything we can to make your experience great when you buy plants online, ProPlants offers coast-to-coast delivery and the option to choose your delivery day. Send plants direct from your computer to anywhere in the United States and have them delivered on the date you select, no matter where you are located. We also offer same day delivery, as well as next day delivery to any location for those instances when you’re on a short timeline.


When you’re looking for a unique gift that is easy to give and receive, send a plant. There is always a large variety available, so every time you’ll find something perfect to send. If need any assistance ordering plants, contact our award winning customer service department 24 hours a day, 7 days a week. Community and Plant Resources


Find ProPlants on Facebook and Twitter to learn what’s new, get plant tips, and occasional ProPlants coupons and discounts.


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ONLY ONE PROMOTIONAL OFFER PER ORDER. PROMOTIONAL OFFERS CANNOT BE COMBINED. Discount does not apply to gift cards or certificates, same-day delivery, shipping and handling, taxes,or third-party hosted products. Discount will appear upon checkout and cannot be combined with other offers or discounts.
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